Privacy Policy

Privacy Policy

Solisita Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order, contact us or interact with our services.

Information we collect

We may collect the following information:

• Your name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment details
• Order history
• Customer support messages
• Website usage information
• Marketing preferences

How we use your information

We use your information to:

• Process and fulfil your orders
• Provide customer support
• Send order confirmations and delivery updates
• Process returns and refunds
• Prevent fraud and protect our business
• Improve our website and services
• Send marketing emails where you have opted in

Sharing your information

We do not sell your personal information.

We may share your information with trusted service providers where necessary to operate our business, including:

• Payment processors
• Shipping and delivery partners
• Ecommerce platform providers
• Analytics providers
• Email and marketing service providers
• Fraud prevention services

These providers only receive the information needed to provide their services.

Marketing

If you subscribe to our emails, we may send you updates about new arrivals, offers, styling inspiration and brand news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and support advertising or marketing activities.

Your rights

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable legal requirements.

Contact

If you have any questions about this Privacy Policy or how your personal information is used, please contact us at:

support@solisita.com

Solisita Ltd
Suite 13050 61 Bridge Street
Kington, England
HR5 3DJ
United Kingdom